Cookie Policy

Last updated: May 2026

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your experience.

How We Use Cookies

NovaGo uses cookies to provide essential functionality, understand how you use our platform, and improve your experience.

Types of Cookies We Use

Essential Cookies

Required for the platform to function

Always On

Session Management

Keeps you logged in during your session

Security

Protects against cross-site request forgery

Booking Process

Remembers your search and booking details

Cookie Preferences

Stores your cookie consent choice

Analytics Cookies

Help us understand how you use our platform

Optional

Google Analytics

Collects anonymous data about page views, session duration, and general usage patterns. This helps us improve our platform.

Performance Monitoring

Helps us identify and fix technical issues, ensuring the platform runs smoothly.

Marketing Cookies

Used for advertising and targeting

Not Currently Used

We do not currently use marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent.

Managing Your Cookie Preferences

When you first visit NovaGo, you'll see a cookie consent banner. You can:

  • Accept All: Enable all cookies including analytics
  • Reject Non-Essential: Only essential cookies will be used
  • Customize: Choose which categories to enable

You can change your preferences at any time by clearing your browser cookies and revisiting the site, or by contacting us.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete all or specific cookies
  • Block all cookies or cookies from specific sites
  • Block third-party cookies

Note: Blocking essential cookies may affect the functionality of our platform.

Third-Party Cookies

Some cookies are placed by third-party services we use:

  • Razorpay: Payment processing (essential for transactions)
  • Google Analytics: Usage analytics (optional, with your consent)

Updates to This Policy

We may update this Cookie Policy as we add new features or change our practices. Check this page periodically for updates.

Contact Us

If you have questions about our use of cookies, please contact us at privacy@NovaGo.